Refund policy
Thank you for choosing Ionited Art. We're thrilled to have you with us on this journey. As a new and growing business, we are constantly working on streamlining our processes, including our delivery times which currently stand at maximum 3-4 weeks.
We realize this might be a bit longer than standard delivery times, and we truly appreciate your patience and understanding. This period is essential for us to ensure that every product reaches you in the best condition and meets your expectations.
While we are unable to accept returns at this moment, your satisfaction is our highest priority. If you have any concerns or if there's anything about your experience that isn't quite right, we encourage you to reach out to us at art@ionite.co. Your feedback is not just welcomed, it's vital for us to improve and serve you better.
Your support and understanding during these early stages are invaluable to us. We are here to help with any questions and to make sure your experience with Ionited Art is as enjoyable as possible.
Thank you for being a part of our growth. Your support is helping us evolve and enhance our services, and we look forward to bringing you an even better shopping experience in the future